“[This is] the most dynamic, amazingly practical way to tactfully get what you
want quickly and efficiently. Don’t have a conversation without it!”
—Mike Burke, training administrator for the US Marine Corp Maintenance
Center, Barstow, California
Ever put your foot in your mouth?
Some believe it’s a genetic problem—“bad wiring” installed in the brain that
forces people to open mouth and insert foot. Others believe it’s a personality
trait they can’t change or control.
If you have ever had a conversation with a difficult person who you wished
you had handled differently, The Mouth Trap will show you how to deliver a
message and achieve the outcome you desire every time you speak.
You’ll learn how to:
• Develop the confidence to repair mistakes, apologize, and create peace.
• Become adept at responding right the first time.
• Discover ways to navigate smoothly around difficult people with seemingly
irresolvable work issues.
• Apply many of these same strategies, tips, and secrets to e-mails, so that
you engage readers instead of irritate them.
Based on Dr. Gary’s research and techniques taught to thousands
nationwide, this book offers easy-to-follow guidelines that will help you script
your way to success, even in the most confrontational, hard-to-manage
The Mouth Trap will help transform your communication skills so that you’ll
receive the respect, appreciation, and monetary rewards you deserve.
Gary Seigel, Ph.D., president of Fly High Productions, is a motivational
speaker, performance coach, and consultant. Dr. Gary inspires audiences
across the country to write and speak with tact and finesse. His clients
include Chevron, Symantec Corp., Farmer’s Insurance, the United States
Navy, the United States Marines, Los Angeles Municipal Water District, City
of Glendale, and Coldwell Banker. He has written articles for numerous
publications including Realty Times and The American Novel and the Movies.
He also co-owned one of the first franchises of California Closets and taught
English at West Los Angeles College and Rutgers University.