This is a one-stop comprehensive overview of the performance appraisal
process. It is readable, practical, yet shrewd. Based on research and the
actual experiences of many companies, the book will provide you with new
ideas and new approaches to an old problem. I recommend this book to any
manager—whether in HR or not.
—Sanford M. Jacoby, Howard Noble Professor of Management, The
Anderson School UCLA
Performance appraisals are one of the most important, continuous
responsibilities of a supervisor…and the most dreaded. This book takes you
through the entire process of conducting a productive and meaningful
performance appraisal—without the usual tension, anxiety, and uncertainty
that most managers encounter in this process.
Emphasizing the importance of providing employees with positive feedback,
the authors break the process down into several steps—with detailed coverage of:
• The planning, preparation, and writing of the performance appraisal form
• All aspects of the actual face-to-face meeting for the performance
• Legal issues that surround every performance evaluation
• Sure ways to protect the interests of the evaluator and the company
No stone in the performance appraisal is left unturned and no loophole is left
unexplored. This book eliminates the stress and uncertainty of the
performance appraisal process, making it the most powerful management tool
you can use to create confident, motivated, and productive employees.
Sharon Armstrong began her career in Human Resources in 1985 as a
Recruiter/Trainer in a large Manhattan law firm. Since launching her own
consulting business, Human Resources 911, in 1998, Armstrong has
provided training and completed HR projects dealing with performance
management design and implementation for a wide variety of clients.
Madelyn Appelbaum is a strategic communications professional who has
managed wide-ranging initiatives on national and international levels. She has
been published in many U.S. newspapers and, early in her career, honed her
skills as an investigative journalist. Her editorial and film products have won
a number of national awards. Overseeing performance appraisals for several
departments, she developed an interactive tool designed to make
performance appraisals a two-way process by factoring in employee
feedback upfront. Madelyn's communication expertise spans 30 years,
during which she has also effectively marketed many of the editorial products
she has developed.